Reviews

Case Study

Myers Family

New to Arizona, NFL player Brandon Myers sought out a pet sitting company to care for his two dogs, Bentley and Coco, for his summer-time vacations. He and his wife Ashlee found a great local pet sitting company named Fur Heart Pet Sitting and Dog Walking, LLC. Having great success with their pet sitting experience, they asked the owner if they had any recommendation for long distance ground pet transportation.

With his upcoming NFL season, he and his wife were going to be away from their two dogs for months. Because of this, Brandon’s family needed to transport their dogs back to his parents home, for the season. Being that his parents lived across the country this was a tough but necessary task that they had to ask of somebody.

Last time Brandon and Ashlee looked for a pet transporter, they had a bad experience and did not want their pets to go through what they did. Their dogs were not only transported with other animals, but they were also transported with snakes!

Luckily, they asked the right people for pet transportation recommendations!

What was only an an extra service offered to existing clients of Fur Heart Pet Sitting and Dog Walking, LLC, offered to transport their Bentley and Coco across the country!

Feeling overwhelmed with relief and joy that their current reliable pet care provider would get their dogs to their destination with the same love and attention they already receive, they booked their pet’s transportation, immediately!

Once their pet’s were being transported, they began receiving photos from every time the transportation vehicle stopped. They also received videos their dogs and updates, every day!

After their Bentley and Coco reached their destination, Brandon and his wife were so happy with the results that they recommended, what is now known as En Route Pet Transportation, to everybody that they knew!

No longer just an extra service, En Route Pet Transportation now offers the same great service to anybody who needs it!

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Our experience with En Route was above and beyond exceptional!! Chad, who transported our incoming Golden Retriever, exceeded our expectations in professionalism-he was responsive from the get-go, understanding and patient while we figured out our timing, and extremely communicative during their journey-sending reports with video and photographs along the way. He was exactly who we needed to take our beloved Roy from Idaho to his new home in Chicago!! Meeting Chad at drop off was the best—his gentle nature and willingness to share his knowledge re: transitioning pets to a new environment made the entire experience so great. Roy was sad to see him go (as were our other dogs!). He’s a true professional running an awesome business because his heart is truly in it. Thank you Chad!!! – via Google

Annie Pezza

Chad was absolutely amazing! He was extremely accommodating, easy to talk to, and very responsive throughout the entire process. It’s clear he genuinely loves animals—he treated my dogs and cats as if they were his own. He drove an incredible distance and made multiple stops along the way to walk the dogs and make sure the cats were fed and watered. His care and attention gave me total peace of mind.

On top of all that, his price for the service was unbeatable. I couldn’t have asked for a better experience. Highly recommended! – via Google

Nathan Olsen

If you’re looking for pet transportation, look no further—Chad is the best! Our family needed to transport our Shar-Pei mix, Duke, from Connecticut to Florida. Knowing Duke is wary of strangers and gets carsick, I knew special accommodations were necessary.

I spoke with several transporters, but Chad stood out as the most professional. His calm confidence and years of experience with difficult dogs reassured me completely.

Throughout the trip, Chad kept me updated with frequent messages and YouTube videos, which made me feel connected and confident Duke was in great hands.

I couldn’t have asked for a better experience. Highly recommend Chad for anyone needing a trustworthy and caring pet transporter!– via Google

Jamie Scarlett

Chad provided exceptional service, bringing our precious Great Dane, Athena from California to Oregon. We were updated the entire drive with pictures and videos so we always knew where they were and how Athena was doing. When she made it home she was happy as could be and settled right in. We are so grateful, as it is really hard to find such quality service. I would highly recommend Chad to anyone looking for secure and reliable pet transportation. – via Google

Livia McAdoo

My mini Bernedoodle Bo traveled cross country with Chad from En Route Pet Transportation. It was a wonderful experience. Chad took excellent care of Bo, communicated with text, pictures, and video several a day. Chad is professional, friendly, and a true dog whisperer! I highly recommend! – via Google

Susan Knapp

I could not recommend this service more. My family had to quickly relocate to the East Coast after the LA wildfires but wanted a safe and secure way to transport our 13.5 year old golden retriever across the county ASAP. Chad was simply incredible; he did the whole trip in 4 days, sent us videos and pictures of our dog every 3 hours and was so truly caring towards our dog. Trusting a family pet with anyone is a bit scary but I could not endorse Chad enough and I have already been recommending him to friends and family should anyone need this type of service! – via Google

Kristian Herrmann

We recently got a new pup from Utah and needed a way to get her to us in California as she was too big to fly. Our experience with Chad was great. He picked her up early in the morning and we got several updates with pictures and videos throughout the day as they drove to us. We’re so grateful that Chad was able to deliver our new family member to us safely, happily and efficiently! – via Google

Kate Woodruff

Chad was so wonderful! He sent us multiple updates per day and kept our dog feeling calm and comfortable for the long trip. Highly recommend! – via Google

Annie Mulholland Patrick

Having my Bernedoodle transported to the east coast by En Route Transportation was by far the most worry-free experience of the move. Chad arrived exactly on time — both for pick up and drop off. Even when I changed the drop off location last minute in a busy city Chad remained totally calm. His communication and preparation was superb. He took pictures, responded to questions and always updated on how much more driving he needed to do. I highly recommend. – via Google

Kristi Schmidt

I was very concerned about transporting my babies halfway across the country. Chad took the time to answer all my questions and put my mind at ease. He gave me an itinerary so I would know where they were at all times. Chad sent emails, photos and videos throughout the entire trip! He took such good care of them! Highly recommend En Route Pet Transportation! – via Google

Davidine Johnson

I highly recommend En Route Pet Transportation. Chad is professional, responsive and courteous. We had to ship a family pet across the country short notice and had no experience in pet care or pet transportation. Chad not only made availability for us in his busy schedule but also helped us navigate the precursor steps to the transportation. I wouldn’t entrust my pet to anyone else. Thank you, Chad! – via Google

Ellen W

I cannot adequately express how grateful and amazing Chad was with a recent transport for me of two dogs, including a 14 yo lady who is getting frail and is scared of people generally. He safely brought them from Santa Cruz to Boston, and I could tell from the updates and videos that they grew more comfortable with him each passing day. This is a great testament to the real bond that he has with dogs and I could not have been happier with how everything worked out from the moment I first contacted Chad until the time he brought the kids through my door. There is absolutely no one I would trust more to take care of your precious pets. Thank you Chad, I am forever grateful! – via Google

Richard Bates

Chad couldn’t have been a better person for transporting our dog. From the detailed travel plan, to the numerous photo and videos, as well as open lines of communication. I will be spreading his name all over for any type of transport needs for families making cross country moves. – via Google

Lucas Patrick

Chad did an outstanding job transporting our two cats on a 14-hour trip. He planned out the whole thing well in advance and made sure we had everything we needed to prepare. He gave us updates along the way, and everyone arrived safe and sound, and in good spirits. A very fair price for a private transport, and worth every penny. HIGHLY recommend him. – via Google

Fred Endorf

From Pasadena to Denver, with an overnight stay. One year old lively Huskador. Chad took time to befriend her before setting off and provided regular travel,updates, with map and videos, and arrived right on schedule. Superb service , cannot see anyway it could be bettered. Susan and Clive Taylor – via Google

Clive Taylor

En Route was incredible! They responded to my request quickly and were easy to work with. They kept us posted all along the way with photos of him exploring and having water so we knew he was being cared for. We’d use them again which to me is always the best proof. – via Google

James Vaughn

Chad was so amazing! he went above and beyond to make sure that flash was comfortable and well taking care of showing Flash love all the way to ABQ from San Diego.
Chad updated us with Pics and videos on every stop he made along the way, it was comforting to know where flash was at all times throughout his journey home to us!! My best friend Shay had passed away suddenly, and Flash was her beloved companion, he would not leave you side! flash is with my Husband and I, which Shay would not want it any other way!
thank you again Chad for your time effort and caring ways, keeping Flash safe through his journey to us! Very Appreciated, Vikki and Steve Covell – via Google

Vikki Covell

Chad was amazing with our pets and we felt connected the entire time. I think the pets enjoyed the trip as well. Great communication! – via Google

J.R. Lance Anderson

So thankful to Chad and the team. When I told everyone my Dog was being transported by another company, most people said they didn’t know it was an actual service. I just want everyone to know that this is the real-deal and they got my Girl back to me, happy and healthy. Again, super thankful to Chad and the team for making my move to NYC easier. I’d honestly give you 20 stars, if I could🙂. So patient, so professional, thanks again! – via Google

הבל עבדיה-יצחק Abel Obadiah-Yitzhak

Chad provides an amazing service. He brought kindness and love to my dog Charlie during the transport. The GPS tracking and the daily photos and videos are awesome and put me at ease as if Chad is part of my family. I’m so grateful for Chad. You’re the best! – via Google

Strange Brew

Amazing service! I used this company to transport my cat all the way across the country. He took great care of my cat and went above and beyond to care for him. Will definitely recommend them to everyone I know! – via Google

Emily Bowen

Chad is awesome. Transported 2 of our champion German Short Haired Pointers. Was on time. Caring with the dogs. Provided updates along the way with photos and videos. We were unsure about any transportation service for our dogs, but Chad has us as a customer for life. They will be the only place we call for our future pet transportation needs. – via Google

Bill Kremer

It’s my first time to relocate and of course my boys had to relocate as well. I searched google, facebook and youtube for a reliable pet transportation. And I found En Route Pet Transportation. Before Chad left with the boys, he had to calm them down because they are “super mega hyper boys”. He gave me updates during their stops and stays in hotels with pics and videos! He made sure my boys were safe during the trip. If only I could give more the 5 stars I would. If you are looking for a reliable pet transportation, go for En Route Pet Transportation! You will never be disappointed. 🙂 – via Google

Fatima Medina

Chad is incredible. Hard working, hard driving and a consummate dog lover and dog whisperer. We were lucky to find him. He was born to this work. – via Google

Rick Cohen

Chad was very nice on the phone and went above and beyond en route. Very reliable and trustworthy. – via Google

Ann Guasto

Quick follow up, got all questions answered. Appreciate the attentiveness when looking ideas on how to transport your furry children. – via Google

Albina Babaev

Without a doubt Chad and enRoute was the best service I could have had. My two cats went from NM to SC. Chad provided video and pictures every stop. I never had a worry about their safety. Book him for your pet transportation. – via Google

Joyce Getrost

Chad did an amazing job transporting a dog for us! He was incredibly communicative his pricing was very reasonable and it was clear our dog was in great hands the entire time! I would highly recommend Chad and En Route Pet Transportation! – via Google

Kelly Hill

Chad was wonderful. He took his to get acquainted with my dog before the trip. He is very calm and soft spoken so my dog was comfortable with him and jumped right into the car. I received message and videos from the transport route. I would definitely recommend this guy to any pet parent who needs transportation. – via Google

Sylvia Leary