Reservations & Bookings

• Pet transportation bookings should be made in as far advance as possible. Availability may be limited and the sooner you schedule your pet’s transportation, the more likely your spot will be available.

• Reservations with a non-refundable deposit of 10% of the total of your pet’s transportation.

Payments

• We will only accept most major credit and debit cards as payment.

• Full payment must be received 7 days prior to the first scheduled date for your pet’s transportation.

• Payment Methods: One-time full payment, 3 Easy Payments, or ask us about custom payment timelines.

Cancellations

• Cancellations that are made 31 days, or more, prior to the first scheduled date of your pet’s transportation will result in a full refund, except for your $200.00, non-refundable, deposit.

• Cancellations that are made 21-30 days prior to the first scheduled date of your pet’s transportation will result in a fee of 10%, of the total, of your pet’s transportation, and in addition to your non-refundable deposit.

• Cancellations that are made 11-20 days prior to the first scheduled transportation date, will incur a fee of 50%, of the total, of your pet’s transportation, and in addition to your non-refundable deposit. Maximum fee: $600.00 (excluding the non-refundable deposit).

• Cancellations that are made 0-10 days prior to the first scheduled transportation date, will incur a fee of 75% of the total of your pet’s transportation.