So much stress and worry can be experienced, by a pet owner, when trusting a pet transportation company with your fur family.

We understand!

What would we want if we were in your shoes?

We’d want to know:

  • Is my pet okay?
  • Is he/she getting food and water?
  • Is he/she relaxed?
  • Is he/she enjoying their journey?
  • Is my pet transporter caring for them properly?
  • Where is my pet?
  • etc…

With our Private pet transportation, pet owners will get updates after every stop! Depending on the age and the specific pet’s needs, we generally stop every 2-3 hours to allow pets a bathroom break as well as a chance to get in a little physical and mental exercise. However, if your pet needs to use the bathroom after we’ve only been on the road a couple minutes, we’ll always stop for them. With our Private Pet Ground Transportation, your pet’s experience is our #1 priority.

What type of updates will I receive?

  • Pictures
  • Videos
  • Written descriptions
  • LIVE VIDEO CHAT (only available to pet owners who selected Private Pet Transportation and must be scheduled.).

How will I receive these updates?

  • You will receive these updates via the Email address you have provided.

Is there any other type of update that can help me relax and give me reassurance?

We want to make you feel as though you are making the trip with us. We know you always want to be with your pet. We also understand that it is not always possible. The more ways in which we can ease your worries and stresses, the better your and your pet’s experience will be.